Membership Activation Specialist

Overview

Role involves managing customer inquiries and encouraging sign-ups through effective communication.

Ideal candidate should have 2 years of call center experience and strong communication skills.

Locations

• United States

Requirements

• High school degree required
• 2 years call center experience
• Strong communication skills
• Proficiency in problem-solving
• Ability to multitask
• Experience in customer sales

Responsibilities

• Handle inbound/outbound calls
• Follow communication scripts
• Identify customer needs
• Maintain ownership of calls
• Recommend process improvements
• Build positive relationships
• Meet service and productivity targets
• Assist less tech-savvy customers

Benefits

• Health benefits