Customer Retention Specialist

Overview

Sales-focused role aimed at retaining revenue and preventing customer churn.

Ideal candidate has 3+ years in sales with strong verbal persuasion skills and empathy.

Only candidates from Brazil, Argentina, Chile, or Costa Rica are considered

Locations

• Argentina
• Brazil
• Chile
• Costa Rica

Requirements

• 3+ years in sales or customer retention
• Fluent in English
• Experience with customer escalations

Responsibilities

• Manage inbound calls from customers
• Act as a consultative sales professional
• Deflect cancellations
• Retain at-risk customer accounts
• Meet sales and retention targets
• Use AI and internal systems
• Collaborate with teams
• Maintain accurate records

Benefits

• Competitive hourly rate
• Career growth opportunities
• Uncapped earning potential
• Lucrative bonuses
• Paid training program