Customer Retention Specialist

Overview

Role focused on retaining revenue and overcoming customer objections through consultative selling.

Ideal candidate has 3+ years of sales experience and strong verbal persuasion skills.

Only candidates from Brazil, Argentina, Chile, or Costa Rica are considered

Locations

• Argentina
• Brazil
• Chile
• Costa Rica

Requirements

• 3+ years in sales or customer retention
• Fluent in English
• Experience with customer escalations

Responsibilities

• Manage inbound calls from customers
• Act as a consultative sales professional
• Deflect cancellations
• Take ownership of at-risk accounts
• Meet sales and retention targets
• Use AI and internal systems
• Collaborate with teams
• Maintain accurate records

Benefits

• Competitive hourly rate
• Career growth opportunities
• Uncapped earning potential
• Lucrative bonuses
• Paid training program