Customer Support Representative

Overview

Role focused on providing exceptional customer support and resolving inquiries.

Ideal candidate should have at least 1 year of customer support experience and strong communication skills.

Locations

• Philippines

Requirements

• At least 1 year of experience
• Excellent communication skills
• Proficient in customer support software
• Owned computer and stable internet
• Knowledgeable in Office 360 and Google Apps

Responsibilities

• Handle customer inquiries
• Manage and resolve complaints
• Collaborate with internal teams
• Maintain product knowledge
• Document customer interactions
• Contribute to support process improvement
• Meet performance targets

Benefits

• Comprehensive training
• Mental health days
• Performance-based incentives
• Annual review and appraisal
• Opportunities for professional growth