Neo Group

Customer Support Specialist (Portuguese Speaking)

Neo Group

Overview

Role focused on providing exceptional support to Portuguese-speaking customers.

Ideal candidate should have previous customer support experience and be fluent in Portuguese and English.

remotejuniorfull-timePortugueseEnglish

Locations

  • Portugal

Requirements

  • Fluent in Portuguese and English
  • Previous customer support experience
  • Excellent communication skills
  • Strong problem-solving skills
  • Ability to multitask
  • Experience with crypto is a plus

Responsibilities

  • Respond to customer inquiries
  • Handle complaints
  • Ensure customer satisfaction
  • Maintain records
  • Identify process improvements

Benefits

  • Comprehensive compensation package
  • International work environment
  • Modern work environment
  • Community with diverse nationalities