Customer Support Agent (Italian & English Speaking)

Overview

Role focused on providing exceptional customer support in the iGaming industry.

Ideal candidate should have previous customer support experience and excellent communication skills in English.

Locations

• Italy

Requirements

• Previous experience in customer support
• Excellent communication skills in English
• Strong problem-solving skills

Responsibilities

• Engage with customers via chat and email
• Resolve customer complaints
• Ensure customer satisfaction
• Maintain records of customer interactions
• Identify process improvement opportunities

Benefits

• Paid day off for birthday
• 100% salary for 14 days sick leave
• Free online English courses
• Complimentary Book Club sessions
• Virtual team-building activities
• 20 days annual leave