Customer Engagement Representative

Overview

Role involves providing exceptional customer support remotely.

Ideal candidate has 2+ years of customer support experience and clear communication skills.

Location: Remote, USA only

Locations

• United States

Requirements

• 2+ years customer support experience
• High School diploma or equivalent
• Internet speed of at least 50Mbps

Responsibilities

• Provide customer support via email, chat, and phone
• Build rapport with customers
• Assign leads to partner agents
• Troubleshoot customer inquiries
• Flag issues to operations team
• Assist with additional tasks