Product Manager - Support Experience

Overview

Role focused on enhancing customer support experience through product management.

Ideal candidate has 3+ years in product management with experience in support channels.

Locations

• Spain, Barcelona, Barcelona

Requirements

• 3+ years in product management
• 2+ years in support channels
• Experience in banking is a plus

Responsibilities

• Manage customer support experience
• Lead cross-functional product team
• Analyze data and user feedback
• Drive product improvement
• Manage external partners and stakeholders
• Set team goals and deliver outcomes

Benefits

• Career growth opportunities
• Employee benefits
• Flexible remote work
• Premium bank account
• Varying vacation days
• Access to cutting-edge technologies