Senior Customer Success Manager

Overview

Role focused on managing and growing relationships with strategic technology partners.

Ideal candidate has proven experience in SaaS with strong stakeholder management skills.

Locations

• Australia, New South Wales, Sydney

Requirements

• Experience in SaaS
• Strong stakeholder management skills
• Ability to lead challenging conversations

Responsibilities

• Manage relationships with technology partners
• Drive engagement to generate leads
• Launch new features/products
• Serve as partner voice internally
• Reinforce value proposition with partners

Benefits

• Flexible hybrid workplace
• Financial support for home office setup
• Wellbeing support through Sonder
• In-house training and programs
• Access to various leave options
• Community involvement opportunities