Patient Experience Specialist

Overview

Role focused on enhancing patient outcomes in remote cardiac monitoring through communication and care coordination.

Ideal candidate should have 1-3 years of experience with remote cardiac monitoring systems and strong communication skills.

Locations

• United States

Requirements

• 1-3 years experience with remote cardiac monitoring systems
• Proficiency with EHRs like Epic or Cerner
• Experience in cardiology or cardiac devices

Responsibilities

• Educate patients on remote monitoring
• Provide device setup and troubleshooting
• Collaborate with clinical staff
• Document patient interactions
• Track patient compliance
• Follow up with non-transmitting patients
• Implement Alert Care Protocol
• Provide support for product updates

Benefits

• Full medical, dental, and vision insurance
• Open vacation policy
• 401(k) after 3 months
• More than 10 annual company holidays
• Competitive compensation and equity participation