Customer Support Specialist Bilingual (English/Spanish)

Overview

Role focused on delivering exceptional bilingual customer support in a fast-paced environment.

Ideal candidate has 2+ years of customer support experience and is fluent in English and Spanish.

Locations

• United States

Requirements

• 2+ years in remote customer support
• Fluent in English and Spanish
• Proficient with support tools like Zendesk

Responsibilities

• Provide exceptional customer support
• Troubleshoot customer issues
• Communicate effectively in both languages
• Manage high call volume
• Utilize support tools
• Maintain customer satisfaction

Benefits

• Competitive pay
• Health benefits
• Paid Time Off
• 401(k) matching
• Career growth opportunities
• Annual company event