CRM and Lifecycle Marketing Specialist

Overview

Role involves shaping customer engagement and building long-term relationships.

Ideal candidate has 3+ years in CRM with strong analytical and communication skills.

You must be resident either in the UK or in Europe (max +2 hours GMT)

Locations

• United Kingdom

Requirements

• 3+ years in CRM or lifecycle marketing
• Experience with CRM platforms
• Strong analytical skills

Responsibilities

• Own CRM and lifecycle marketing strategy
• Design and manage onboarding and retention campaigns
• Develop customer referral program
• Identify opportunities to improve LTV
• Work cross-functionally with teams
• Define lifecycle metrics and build dashboards
• Manage CRM tooling

Benefits

• 38 days holiday
• Flexible hours
• £500 annual travel voucher
• 30% employee discount
• Generous pension scheme
• Free access to private GP
• Unlimited mental health support
• Budget for remote workspace