German Speaking Command and Control Center Agent (7/24)
MP Solutions
Overview
Role involves processing service requests and managing incidents in a 24/7 support team.
Ideal candidate should have IT training or experience and strong communication skills in German and English.
remoteGermanEnglishServiceNowSAP
Locations
- Hungary, Budapest, Budapest
Requirements
- Completed IT training or experience
- High service orientation
- Good German and English skills
Responsibilities
- Process service requests
- Create reports
- Manage tickets
- Monitor events
- Handle escalations
- Administer hardware
- Document resolutions
- Coordinate onboarding
Benefits
- Career development opportunities
- Professional training
- Flexible work environment
