Customer Service Representative

Overview

Role focused on delivering outstanding support to patients, doctors, and pharmacy partners.

Ideal candidate should have 1-2 years of customer service experience and strong communication skills in German and English.

Remote in Germany only

Locations

• Germany

Requirements

• 1-2 years of customer service experience
• Strong communication skills in German and English
• Organized and detail-oriented

Responsibilities

• Respond to inquiries via phone, email, and chat
• Troubleshoot and resolve issues
• Log customer interactions in CRM
• Share feedback for service improvements
• Ensure compliance with GDPR

Benefits

• Flexible remote work
• Growth opportunities
• Impactful work