Support Engineer

Overview

Role focused on resolving technical issues and improving user experience.

Ideal candidate has 2+ years in support engineering with strong communication and API experience.

Locations

• United States

Requirements

• 2+ years experience in support engineering
• Strong communication skills
• Experience with APIs and debugging

Responsibilities

• Develop product knowledge
• Support Customer Success team
• Troubleshoot third-party data issues
• Escalate bugs to Engineering
• Contribute to internal tooling
• Collaborate with cross-functional teams

Benefits

• Unlimited PTO
• 3 day weekend every month
• Stipend for working environment
• Competitive cash and equity compensation
• Medical, dental and vision benefits
• 401k plan