Customer Engagement Manager

Overview

Role focused on enhancing customer relationships and driving product adoption.

Ideal candidate should have 4+ years in customer success with strong communication and data analysis skills.

Locations

• United States

Requirements

• 4+ years in customer success or account management
• Exceptional communication skills
• Data-driven mindset

Responsibilities

• Drive customer satisfaction and retention
• Guide customers through onboarding
• Implement retention strategies
• Advocate for platform value
• Translate data into actionable insights

Benefits

• Flexible vacation policy
• Annual vacation allowance
• Three-day weekend every month
• 100% healthcare coverage
• 401k plan
• Access to coaching and therapy