Technical Support Engineer I

Overview

Role involves providing technical support for enterprise software applications and resolving client issues.

Ideal candidate should have 1-2 years of technical support experience and strong communication skills.

Locations

• United States

Requirements

• 1-2 years experience in Technical Support
• Strong communication skills
• Ability to explain technical issues to non-technical staff

Responsibilities

• Provide client support via email, phone, chat
• Recreate and troubleshoot reported issues
• Document all communication via ticketing systems

Benefits

• Health, Dental & Vision Insurance
• 401k + Employer Match
• PTO + 11 Paid Holidays
• Paid Parental Leave
• Pet Insurance
• Career Advancement Opportunities
• Employee Recognition