EMEA Onboarding Specialist

Overview

Role focused on onboarding new customers to the Mirakl Connect platform.

Ideal candidate should have 2+ years of experience in customer success with strong communication skills.

Locations

• France, Île-de-France, Paris

Requirements

• Bachelor's degree required
• 2+ years in customer success or support
• Proven track record in onboarding customers

Responsibilities

• Guide customers through onboarding
• Lead onboarding sessions
• Train customers on seller onboarding
• Monitor onboarding progress
• Host onboarding webinars
• Provide feedback to improve onboarding
• Stay updated on platform features
• Coordinate with partners