Senior/Lead Value Engineer (Post-Sales)

Overview

Role involves advising customers on achieving business outcomes using Mimica.

Ideal candidate has 5+ years in customer success or consulting with strong communication skills.

Locations

• United States

Requirements

• 5+ years in customer success or consulting
• Experience in process improvement tools
• Excellent communication skills

Responsibilities

• Serve as a strategic advisor
• Ensure issue resolution
• Collaborate with Sales and Marketing
• Act as the voice of the customer
• Build tailored customer success plans
• Communicate actionable insights
• Execute training programs

Benefits

• Generous compensation
• Stock options
• Flexible schedules
• Health benefits
• Paid time off
• Enhanced parental leave
• Annual L&D budget
• Remote setup stipend