Metaview

Customer Success Associate

Metaview

Overview

Role focused on ensuring customer success and driving retention for SMB customers.

Ideal candidate has 2+ years in customer-facing roles and is energized by meeting new people.

remotemidpermanentfull-time

Locations

  • United States

Requirements

  • 2+ years in customer-facing role
  • Experience in recruitment is a plus
  • Confident communicator
  • Motivated and resilient

Responsibilities

  • Deliver onboarding experience
  • Drive feature adoption
  • Monitor key metrics
  • Assist with technical support
  • Champion customer feedback

Benefits

  • Career growth opportunities
  • Generous salary and equity
  • Comprehensive benefits