Customer Success Associate

Overview

Role focused on enhancing customer experience and driving product adoption in a growing company.

Ideal candidate has 2+ years in customer-facing roles and is a confident communicator passionate about customer success.

Locations

• United Kingdom, England, London

Requirements

• 2+ years in customer/stakeholder-facing role
• Confident communicator
• Love for experimenting and trying new ideas

Responsibilities

• Onboard new customers
• Drive product adoption
• Own account health
• Solve user problems
• Systematize Customer Success approach
• Champion customer voice

Benefits

• Generous salary
• Equity in a Series B company
• Career growth opportunities