Spanish Speaking Remote Support Specialist

Overview

Role involves providing technical assistance and customer support to Spanish-speaking clients.

Ideal candidate should have experience in customer service and strong troubleshooting skills.

Locations

• Greece

Requirements

• Fluency in Spanish and English required
• Experience in remote support preferred
• Strong analytical skills needed

Responsibilities

• Provide technical support via phone, email, and chat
• Troubleshoot technical problems
• Maintain documentation of customer interactions
• Coordinate with team members for complex issues
• Guide clients on best practices
• Seek feedback for service improvement
• Engage in regular training

Benefits

• Competitive monthly salary
• Monthly performance bonus
• Fully paid relocation package
• Fully paid training
• Health insurance
• Private health insurance
• 2 extra salaries per year