Spanish Speaking Customer Service Representative

Mercier Consultancy

Overview

Role focused on providing exceptional support to Spanish-speaking customers in e-commerce.

Ideal candidate should have strong customer service skills and be fluent in Spanish and English.

remotefull-timeSpanishEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluent in Spanish and English
  • Customer service experience preferred
  • Detail-oriented
  • Strong organizational skills
  • Problem-solving mindset

Responsibilities

  • Assist customers with inquiries
  • Process orders and refunds
  • Document customer interactions
  • Collaborate with logistics teams
  • Gather customer feedback
  • Stay updated on promotions

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training