Spanish Speaking Customer Service Representative

Mercier Consultancy

Overview

Role focused on providing exceptional customer service to Spanish-speaking clients in e-commerce.

Ideal candidate should have strong customer service skills and be fluent in Spanish and English.

1k eur / monthremotefull-timeSpanishEnglishCRM software

Locations

  • Greece

Requirements

  • Fluent in Spanish and English
  • Customer service experience preferred
  • Detail-oriented
  • Strong problem-solving skills
  • Familiarity with CRM systems is a plus

Responsibilities

  • Provide customer service in Spanish
  • Assist with product inquiries
  • Resolve complaints
  • Maintain customer records
  • Collaborate with internal teams
  • Gather customer feedback
  • Stay updated on products
  • Manage multiple inquiries

Benefits

  • Gross salary
  • Productivity bonus
  • Transportation bonus
  • Relocation bonuses
  • Health insurance
  • Fully paid training
  • Support in finding accommodation
  • 2 extra salaries per year