Spanish Speaking Customer Service Representative

Mercier Consultancy

Overview

Role focused on providing customer service for Spanish-speaking clients in online streaming.

Ideal candidate should have strong communication skills in Spanish and English with customer service experience.

remotefull-timeSpanishEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Proficient in Spanish and English
  • Prior customer service experience preferred
  • Strong problem-solving skills
  • Detail-oriented
  • Experience with customer support software advantageous

Responsibilities

  • Provide customer service in Spanish
  • Troubleshoot technical issues
  • Guide customers through setup processes
  • Maintain records in CRM
  • Collaborate with support teams
  • Gather customer feedback
  • Stay updated on streaming trends

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training