Portuguese Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves supporting Portuguese-speaking clients in online content creation.

Ideal candidate should have experience in customer support and fluency in Portuguese and English.

remotemidpermanentfull-timePortugueseEnglishcustomer support tools

Locations

  • Greece

Requirements

  • Fluency in Portuguese and English required
  • Experience in customer support needed
  • Strong problem-solving abilities
  • Excellent communication skills
  • Familiarity with customer support tools
  • Ability to manage multiple inquiries

Responsibilities

  • Respond to customer inquiries
  • Assist content creators
  • Document client interactions
  • Collaborate with product team
  • Provide guidance on platform utilization
  • Engage in ongoing training

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training