Portuguese Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing outstanding support to Portuguese-speaking clients.

Ideal candidate should be fluent in Portuguese and English with strong communication skills.

remotefull-timePortugueseEnglishCRM software

Locations

  • Greece

Requirements

  • Fluent in Portuguese and English
  • Excellent communication skills
  • Prior customer service experience advantageous

Responsibilities

  • Engage with customers via phone, email, and chat
  • Troubleshoot customer inquiries
  • Document customer interactions
  • Collaborate with colleagues
  • Educate customers on products
  • Gather customer feedback
  • Attend training sessions

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training