Polish Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves providing customer support for Polish-speaking clients in gaming and Esports.

Ideal candidate should be fluent in Polish and English with customer support experience.

remotejuniorpermanentfull-timePolishEnglishCRM systemcustomer support tools

Locations

  • Greece

Requirements

  • Fluency in Polish and English required
  • Previous customer support experience preferred
  • Excellent communication skills needed
  • Strong problem-solving abilities required
  • Familiarity with gaming platforms preferred

Responsibilities

  • Respond to customer inquiries
  • Assist clients with gaming and Esports questions
  • Document customer interactions
  • Collaborate with the gaming team
  • Provide information about games and events
  • Gather client feedback
  • Participate in ongoing training

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training