Nordic Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves providing customer support for Nordic-speaking clients in transportation services.

Ideal candidate should be fluent in Nordic languages and have prior customer support experience.

remoteentry-levelpermanentfull-timeEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Nordic languages required
  • Prior customer support experience preferred
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to manage multiple tasks
  • Familiarity with customer support software

Responsibilities

  • Respond to customer inquiries
  • Assist clients with transportation questions
  • Document customer interactions
  • Collaborate with internal teams
  • Provide information on services
  • Gather client feedback
  • Engage in training sessions

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training