Nordic Speaking Customer Support Agent

Overview

Role involves assisting Nordic customers with home appliance inquiries and providing expert support.

Ideal candidate should be fluent in a Nordic language and have experience in customer support.

Locations

• Greece

Requirements

• Fluency in a Nordic language and English required
• Experience in customer support preferred
• Strong problem-solving skills
• Excellent communication skills
• Proficient in customer service platforms
• Passion for home appliances
• Flexibility to work various shifts

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Assist with product installation and troubleshooting
• Document customer interactions
• Collaborate with technical support
• Stay updated on product features
• Gather and report customer feedback
• Promote customer loyalty

Benefits

• Competitive monthly salary
• Monthly performance bonus
• Fully paid training
• Fully paid relocation package
• Health insurance
• Private health insurance
• 2 extra salaries per year