Nordic Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional customer support to Nordic-speaking clients in an online streaming environment.

Ideal candidate should be fluent in Nordic languages and have a strong customer service background.

20k eur / yearremotefull-timeEnglishCRM systems

Locations

  • Greece

Requirements

  • Fluency in Nordic languages and English required
  • Previous customer service experience preferred
  • Experience with customer support software is a plus

Responsibilities

  • Deliver high-quality customer service in Nordic languages
  • Assist customers with technical issues
  • Guide clients in navigating the platform
  • Document customer interactions in CRM
  • Collaborate with internal teams
  • Stay updated on content offerings
  • Gather customer feedback

Benefits

  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training
  • Monthly performance bonus
  • And more