Nordic Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional customer support to Nordic-speaking customers in e-commerce.

Ideal candidate should be fluent in a Nordic language and English with strong customer service skills.

remotefull-timeEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in a Nordic language and English required
  • Prior customer service experience preferred
  • Experience with customer support software advantageous

Responsibilities

  • Provide customer service in a Nordic language
  • Assist with product inquiries and order statuses
  • Resolve customer issues
  • Document interactions in CRM
  • Collaborate with logistics
  • Gather customer feedback
  • Stay updated on promotions and products

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training