Nordic Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support for a streaming service in Nordic languages.

Ideal candidate should be fluent in Nordic languages and have strong customer service skills.

remotefull-timeEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Nordic languages and English required
  • Customer service experience preferred
  • Strong problem-solving skills
  • Detail-oriented and organized
  • Familiarity with CRM systems is a plus

Responsibilities

  • Provide customer service in Nordic languages
  • Troubleshoot technical issues
  • Assist with subscription and account inquiries
  • Document customer interactions
  • Collaborate with technical support
  • Collect customer feedback
  • Stay informed about industry trends

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training
Nordic Speaking Customer Service Representative | Mercier Consultancy