Italian Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support to Italian-speaking clients in Greece.

Ideal candidate should be fluent in Italian and English with customer service experience.

remotefull-timeItalianEnglishCRM software

Locations

  • Greece
  • Italy

Requirements

  • Fluency in Italian and English required
  • Previous customer service experience preferred
  • Strong problem-solving skills

Responsibilities

  • Assist customers through various channels
  • Address inquiries accurately
  • Maintain records in CRM
  • Collaborate for problem resolution
  • Provide product information
  • Collect customer feedback
  • Participate in training sessions

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training