German Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves providing exceptional support to German-speaking customers in the food delivery sector.

Ideal candidate should have previous customer support experience and fluency in German and English.

remoteentry-levelpermanentfull-timeGermanEnglishCRM systems

Locations

  • Greece

Requirements

  • Fluency in German and English required
  • Previous customer support experience preferred
  • Excellent communication skills needed

Responsibilities

  • Respond to customer inquiries
  • Assist with order questions
  • Document customer interactions
  • Collaborate to resolve issues
  • Provide information about services
  • Gather customer feedback
  • Participate in training

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training