German Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves providing customer support for German-speaking clients in transportation services.

Ideal candidate should have prior customer support experience and fluency in German and English.

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Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in German and English required
  • Prior customer support experience preferred
  • Strong problem-solving abilities needed

Responsibilities

  • Respond to customer inquiries in German
  • Assist clients with transportation questions
  • Document customer interactions
  • Collaborate to resolve client issues
  • Provide service information
  • Gather client feedback
  • Engage in training sessions

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training