German Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support in German for an online retail platform.

Ideal candidate should be fluent in German and English with strong customer service skills.

remotefull-timeGermanEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in German and English required
  • Strong customer service skills
  • Previous experience in customer service preferred

Responsibilities

  • Provide customer service in German
  • Assist with product inquiries
  • Resolve customer issues
  • Maintain records in CRM
  • Collaborate with logistics
  • Gather customer feedback
  • Stay updated on trends

Benefits

  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training
  • Monthly performance bonus