German Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional support to German-speaking clients in the automotive sector.

Ideal candidate should have strong customer service skills and fluency in German and English.

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Locations

  • Greece

Requirements

  • Fluency in German and English required
  • Prior customer service experience preferred
  • Detail-oriented with strong organizational skills

Responsibilities

  • Respond to customer inquiries in German
  • Assist clients with booking services
  • Maintain accurate records in CRM
  • Collaborate with technical teams
  • Educate customers on products
  • Gather and analyze customer feedback
  • Participate in ongoing training

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training