German Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional support to German-speaking customers in Greece.

Ideal candidate should be fluent in German and English with strong communication skills.

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Locations

  • Greece

Requirements

  • Fluency in German and English required
  • Previous customer service experience preferred
  • Strong communication skills needed

Responsibilities

  • Assist customers via phone, email, and chat
  • Respond to product inquiries
  • Document customer interactions
  • Collaborate to resolve issues
  • Provide product information
  • Gather customer feedback
  • Participate in training sessions

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training