German Speaking Customer Service Agent

Overview

Role involves providing exceptional support to German-speaking clients.

Ideal candidate should be fluent in German and English with strong customer service skills.

Locations

• Bulgaria

Requirements

• Fluency in German and English required
• Previous customer service experience preferred
• Excellent communication skills
• Problem-solving ability under pressure
• Detail-oriented and organized
• Friendly attitude with strong interpersonal skills
• Time management skills

Responsibilities

• Assist customers with inquiries
• Resolve customer issues
• Document customer interactions
• Collaborate with team members
• Educate clients on product features
• Collect feedback for service improvement
• Engage in training programs

Benefits

• Competitive salary
• Monthly performance bonus
• Fully paid relocation package
• Health insurance
• Private health insurance
• Support in finding accommodation
• Fully paid training
• And more