German Speaking Customer Consultant

Mercier Consultancy

Overview

Role involves providing support to German-speaking clients in online services.

Ideal candidate should be fluent in German and English with strong customer service skills.

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Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in German and English required
  • Experience in customer service preferred
  • Strong customer service orientation needed

Responsibilities

  • Assist clients with inquiries
  • Troubleshoot issues
  • Maintain records of client interactions
  • Collaborate with technical teams
  • Educate clients on product functionalities
  • Gather client feedback
  • Stay informed about industry trends

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation