German Speaking Customer Care Specialist

Mercier Consultancy

Overview

Role focused on delivering outstanding customer support to German-speaking clients.

Ideal candidate should be fluent in German and English with strong customer service skills.

remotefull-timeGermanEnglishcustomer support software

Locations

  • Greece

Requirements

  • Fluency in German and English required
  • Excellent communication skills
  • Strong customer service orientation

Responsibilities

  • Provide exceptional customer service
  • Manage inquiries and concerns
  • Document client interactions
  • Collaborate with teams
  • Offer advice and product knowledge
  • Gather client feedback
  • Participate in ongoing training

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training