German Speaking Client Support Representative

Mercier Consultancy

Overview

Role involves providing exceptional support to German-speaking clients.

Ideal candidate should be fluent in German and English with customer support experience.

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Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in German and English required
  • Experience in customer support preferred
  • Strong problem-solving skills needed

Responsibilities

  • Respond to client inquiries in German
  • Assist clients in troubleshooting
  • Manage client interactions in CRM
  • Collaborate with internal teams
  • Deliver training on products
  • Collect client feedback
  • Maintain client satisfaction

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation