German Speaking Agent For Customer Service Department

Mercier Consultancy

Overview

Role involves providing customer support to German-speaking clients remotely.

Ideal candidate should be fluent in German and English with customer service experience.

remotefull-timeGermanEnglishCRM system

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in German and English required
  • Previous customer service experience preferred
  • Strong communication skills needed

Responsibilities

  • Handle customer inquiries in German
  • Assist clients with product questions
  • Maintain records in CRM
  • Collaborate to resolve issues
  • Educate clients on products
  • Collect customer feedback
  • Participate in training

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation