French Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional service to French-speaking customers in the Imperial Department.

Ideal candidate should have strong customer service skills and fluency in French and English.

remotefull-timeFrenchEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in French and English
  • Previous customer service experience preferred
  • Familiarity with customer support software is a plus

Responsibilities

  • Assist customers in French via phone, email, and chat
  • Respond to customer inquiries
  • Maintain accurate documentation of customer interactions
  • Collaborate with other departments
  • Gather and report customer feedback
  • Stay updated on services
  • Participate in training sessions

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training