French Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support in French for an online streaming service.

Ideal candidate should have strong communication skills in French and English with customer service experience.

remotefull-timeFrenchEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in French and English
  • Previous customer service experience preferred
  • Experience with customer support software advantageous

Responsibilities

  • Provide customer service in French
  • Troubleshoot technical issues
  • Assist with subscription management
  • Document customer interactions
  • Collaborate with internal teams
  • Gather customer feedback
  • Stay updated on streaming trends

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training