French Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves delivering exceptional customer support to French-speaking clients.

Ideal candidate should be fluent in French and English with customer service experience.

remotefull-timeFrenchEnglishCRM software

Locations

  • Greece

Requirements

  • Fluency in French and English required
  • Experience in customer service preferred
  • Excellent communication skills
  • Detail-oriented with problem-solving abilities

Responsibilities

  • Assist customers via phone, email, and chat
  • Respond to inquiries promptly
  • Document customer interactions in CRM
  • Collaborate to resolve customer issues
  • Provide product information
  • Collect customer feedback
  • Engage in training sessions

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training