French Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional customer support to French-speaking clients in the streaming service sector.

Ideal candidate should have strong customer service skills and fluency in French and English.

remotefull-timeFrenchEnglishCRM software

Locations

  • Greece

Requirements

  • Fluency in French and English required
  • Prior customer service experience preferred
  • Experience with customer support software is an advantage

Responsibilities

  • Provide customer service in French
  • Assist with account setup and technical troubleshooting
  • Document customer interactions in CRM
  • Collaborate with technical support
  • Stay updated with content offerings
  • Gather customer feedback
  • Participate in training sessions

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training