Finnish Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support for Finnish-speaking clients in online streaming.

Ideal candidate should be fluent in Finnish and English with strong customer service skills.

remotefull-timeFinnishEnglishCRM softwarecustomer support software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Finnish and English required
  • Prior customer service experience preferred
  • Strong problem-solving abilities
  • Detail-oriented with strong organizational skills

Responsibilities

  • Provide customer service in Finnish
  • Assist with inquiries about subscriptions and troubleshooting
  • Resolve customer issues
  • Maintain records in CRM
  • Collaborate with technical support
  • Gather user feedback
  • Stay updated on streaming trends

Benefits

  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training
  • Monthly performance bonus
  • Free Greek course