Dutch Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves assisting Dutch-speaking clients with automotive insurance inquiries.

Ideal candidate should have previous customer support experience and fluency in Dutch and English.

remotejuniorpermanentfull-timeDutchEnglishcustomer support tools

Locations

  • Greece

Requirements

  • Fluency in Dutch and English required
  • Previous customer support experience preferred
  • Strong communication skills needed

Responsibilities

  • Address customer inquiries in Dutch
  • Assist clients with insurance questions
  • Document client interactions
  • Collaborate with claims adjusters
  • Provide guidance on claims process
  • Gather customer feedback
  • Engage in ongoing training

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training